When an iPhone touch screen stops working in some areas, it can be both frustrating and disruptive. Whether you're trying to message a friend, browse the web, or use your favorite apps, this issue can severely hamper your digital life. This guide explores the common causes, quick fixes, and when to seek professional help to resolve this issue.
Several factors can cause your iPhone touch screen to malfunction in specific areas. Understanding these causes can help you troubleshoot the problem more effectively.
Physical damage is a primary culprit behind touch screen issues. Drops, impacts, or exposure to water can lead to internal damage. Even if there are no visible cracks, internal components can still be affected.
Software glitches can also lead to touch screen responsiveness problems. These issues can arise from a recent iOS update, corrupted files, or incompatible third-party applications. While less obvious, software issues are quite common and can be more easily resolved than hardware problems.
Sometimes, a specific app may cause touch screen problems. This can happen if the app is not compatible with your iPhone model or if it has bugs. Identifying and removing problematic apps can restore normal touch screen functions.
Before you panic, try these simple solutions to see if they resolve the touch screen issue.
A simple restart can resolve many minor software glitches. 1. Press and hold the power button until the 'slide to power off' slider appears. 2. Slide the slider to turn off your iPhone. 3. After the device turns off, press and hold the power button again until you see the Apple logo.
Dirt, grime, or grease can impair touch screen responsiveness. Use a soft, lint-free cloth to clean the screen. Dampen the cloth slightly with a small amount of water or isopropyl alcohol if necessary. Avoid using harsh chemicals or abrasive materials. Gently wipe the screen to remove any contaminants.
Sometimes, a screen protector can cause touch screen issues. Carefully peel off the screen protector and test the touch screen functionality without it. If the issue is resolved, consider purchasing a different screen protector that’s fully compatible with your device.
If quick fixes don’t work, move on to some advanced troubleshooting steps.
Outdated software can cause various issues, including touch screen problems. 1. Go to Settings > General > Software Update. 2. If an update is available, download and install it. This can fix bugs and improve overall system performance.
A factory reset can resolve more persistent software issues, but it will erase all data on your device. Ensure you back up your data first. 1. Go to Settings > General > Reset > Erase All Content and Settings. 2. Follow the on-screen instructions to complete the reset. After the reset, set up your iPhone as new and check if the touch screen issue persists.
Restoring your iPhone from a backup can help if the issue appeared after a recent change. 1. Connect your iPhone to your computer and open iTunes (for macOS Mojave and earlier) or Finder (for macOS Catalina and later). 2. Select your device and choose Restore Backup. 3. Choose the most recent backup and follow the prompts to complete the restoration process.
If the above steps don’t resolve the issue, it may be time to consult a professional.
If the issue is due to hardware failure, it will likely require professional repair. Signs of hardware failure include persistent unresponsiveness, visible screen damage, or water damage.
Visit an Apple Store or an authorized repair center for a professional diagnosis. They can provide repair or replacement services, typically covered under warranty if your iPhone is still under coverage.
Dealing with a malfunctioning touch screen can be a hassle, but with the right steps, you can often identify and fix the issue. From simple cleaning to professional repairs, there are solutions available to restore your iPhone’s functionality.
If your touch screen stops working after an update, restart your iPhone first. If the problem persists, try a software update or restore your device from a backup. If these steps don’t work, consult Apple Support.
Yes, a faulty battery can cause various performance issues, including touch screen problems. If you suspect a battery issue, consult Apple Support or an authorized repair center for a battery diagnostic and replacement.
The cost can vary depending on the model and the extent of the damage. For out-of-warranty repairs, prices typically range from $129 to $329. For more accurate pricing, consult the Apple Support website or visit an authorized repair center.
